Engagements
Diagnose the workflow. Then improve what the evidence supports.
One fixed-fee Diagnostic and one bounded 90-day implementation path for prior authorization operations. No open-ended advisory retainer. No platform pitch. No implementation before the baseline is credible.
Step 1 · Start here
Prior Authorization Performance Diagnostic
- Duration
- 15 business days
- Commercial model
- $25,000 fixed fee
For healthcare operations leaders who need to understand what is driving delay, rework, denials, or staff dependency—and make a decision before investing further.
Outputs: Measured baseline, workflow and exception map, root-cause analysis, target workflow, KPI definitions, 90-day plan, and executive readout.
See Diagnostic Scope & PricingStep 2 · Continue when warranted
90-Day Prior Authorization Improvement Sprint
- Duration
- 12 weeks
- Commercial model
- $65,000–$95,000
For Diagnostic clients ready to implement one prioritized workflow change with a named owner, defined measures, and a controlled pilot.
Outputs: Working playbook, explicit roles and escalation, standard work, measures, bounded workflow changes, training, pilot evidence, and handoff.
Discuss the 90-Day SprintWhy the sequence matters
The Diagnostic protects the decision. The Sprint protects the implementation.
The Diagnostic prevents a premature technology decision. The Sprint prevents the recommendation from ending as a slide deck. Each has a separate scope and decision gate.
TKO may recommend internal execution, an existing vendor, a specialist partner, no further implementation, or the 90-Day Sprint. The Diagnostic does not obligate the client to retain TKO for implementation.
TKO is not an outsourced authorization department, staff-augmentation provider, clinical-policy advisor, law firm, EHR replacement team, or general-purpose AI consultancy. Sensitive data handling, specialist partners, travel, licenses, integrations, and expanded scope are agreed separately.
Diagnostic fit call
Is the Diagnostic the right starting point?
Describe the operating pressure and the decision leadership needs to make. Todd will respond within one business day.