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BoundOS Managed Follow-Up · For Real-Estate Agents, RIAs & Boutique Teams

Keep the relationship. Lose the scramble.

Your CRM holds contacts. Your inbox holds conversations. You still have to remember who needs attention and why. TKO sets up an ambient follow-up operating layer around your supported tools—capturing context and surfacing the next action without replacing your CRM.

Database Health Assessment · $500

Ongoing service from $500/month

Delivered by Todd Kovalsky

Why traditional CRMs stall

You have a System of Record. You are missing a System of Action.

Operators do not ignore CRMs because they are undisciplined—they ignore tools that demand manual data entry and give back 300 overdue tasks. BoundOS keeps your existing CRM as the filing cabinet and adds a daily execution view beside it.

  • You have to reconstruct context across texts, emails, and notes before reaching out.
  • New inquiries get attention, but high-value past clients and long-cycle prospects quietly drift.
  • Nobody can reliably tell which follow-ups actually need human judgment today.
  • A busy transaction week means the entire follow-up process goes quiet.

The Morning Cockpit View

Context, missing facts, and a prepared next step in one place.

Illustrative work view using fictional contacts. This shows the service’s intended daily batting-lineup workflow, not a ready-to-install software product or a guaranteed customer result.

Synthetic example · today’s prioritized follow-up lineup
RelationshipWhy it needs attentionPrepared next step
Alex · prospective buyerAsked about timing; follow-up is dueReview a check-in draft and confirm next steps
Morgan · past clientRequested a contractor referralConfirm the referral and record the handoff
Taylor · website inquiryNo first response is recordedReview the inquiry and assign an owner

The operator checks the context and decides what to send. Configuration and interface depend on the supported tools agreed for your engagement.

How it starts

One contact base. A usable process. A clear readout.

  1. 01

    Check the fit

    The Database Health Assessment imports your contacts, confirms access and tool compatibility, and shows which relationships are dated and eligible before any monthly service starts.

  2. 02

    Set up the workflow

    Organize the agreed contacts, configure supported connections and follow-up rules, and establish a practical daily view using existing tools wherever possible.

  3. 03

    Use it and review

    Train the operator, run the agreed workflow, inspect exceptions, and compare follow-up coverage and overdue work with the starting baseline.

  • One team and one supported CRM, with the users and contact population agreed in writing
  • A baseline review of follow-up coverage and overdue work
  • A daily work view with contact context and clear next actions
  • Templates or drafting assistance where the tools and workflow support them
  • Operator training, a written handoff, and a monthly outcome report
  • Important relationship decisions and communications remain subject to human review

Scope & pricing

Start small. Continue only if it is useful.

Scope, access, timing, and compatibility are confirmed in writing before work starts.

Database Health Assessment

$500

$500 one-time · credited to setup within 60 days

Import your contacts and receive a Database Health Report: who has a dated relationship, who is eligible to contact, and what a recovery plan would involve.

  • Contact import from your CRM or a CSV export
  • Database Health Report
  • Up to 8,000 contacts

BoundOS Core

$1,500 setup

+ $500/month

$1,500 setup + $500/month

A segment plan, approved sequence copy you load into your CRM, and a daily lineup of who to contact and why. You make the calls and log a one-word disposition.

  • Segment plan, eligibility screen, and holdout
  • Sequence copy for you to load into your CRM
  • Daily lineup
  • Monthly outcome report and 30-minute review
  • Up to 3,000 contacts; email support within two business days

BoundOS Managed

$2,500 setup

+ $1,200/month

$2,500 setup + $1,200/month

Everything in Core, with the sequences loaded and run in your CRM for you, replies triaged into the lineup within one business day, and a weekly review.

  • Everything in Core
  • Sequences loaded and run in your CRM
  • Reply triage into the lineup within one business day
  • Weekly review
  • Up to 8,000 contacts; email support within one business day

CRM subscriptions, messaging, hosting, and AI usage are separate from service fees. Any additional tools and costs must be agreed before use. Monthly service requires an operator who makes the calls and logs a disposition, and a holdout group we do not contact. No appointments, closings, revenue increase, or lead volume are guaranteed.

Product detail, onboarding, and the application for BoundOS live on the BoundOS site, by TKO Solutions: boundos.com.

RachelOS is the proof

Built around a real operator’s day.

Todd designed and built RachelOS to connect relationship context, daily work, and human-reviewed communication. It demonstrates the approach. It does not establish a conversion or revenue result for your business.

You bring an accountable operator, an existing contact base, permission to use the relevant data, and access to the supported tools. TKO brings workflow design, configuration, implementation judgment, and a measured readout.

You retain ownership of your data and receive a written handoff. Configuration, exports, access, and any custom-code ownership are documented in the scope.

Read the RachelOS case study

Need buyer content and inquiry capture as well?

BoundOS improves follow-up around an existing contact base. The broader Owned Demand & Governed AI Engine adds a defined buyer-content and inquiry path, supported integrations, and review controls in a separately scoped build.

Explore the $7,500–$15,000 build →

One principal · Priced up front

Which follow-up keeps slipping?

Tell me about your team, CRM, and one recurring gap. The first conversation is free. We’ll confirm fit and compatibility before proposing an assessment.